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Privacy Policy

November 2025

1. Introduction

This policy explains how Spithurst Hub and So Sussex (referred to as “we”, “us”, or “our”) collects and uses personal data when you send us an email. We are committed to protecting your privacy and handling your personal data in compliance with UK data protection laws (UK GDPR and the Data Protection Act 2018).

2. The Data We Collect

When you email us, we collect the personal data you provide, which typically includes:

  • Your email address.

  • Your name (if provided in the email or signature).

  • Any other personal information you include in the body or attachments of your email.

3. How We Use Your Data

We will only use your data to:

  • Respond to your inquiry, question, or request.

  • Handle any business matters or transactions related to your email.

  • Maintain a record of our communication.

Our legal basis for processing this data is usually Legitimate Interest (to run our business and communicate effectively) or Contract (if your email relates to an existing or potential business agreement).

4. Who We Share Your Data With

We do not sell or rent your personal data to third parties. We will only share your data in the following, very limited circumstances:

  • With service providers who help us run our business (e.g., email hosting service providers), but only as necessary to perform their services.

  • If we are legally required to do so by law or a government authority.

5. Data Security and Retention

  • We take reasonable steps to ensure your personal data is stored securely.

  • We will only keep your personal data for as long as is necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal or accounting requirements.

6. Your Rights

Under UK data protection law, you have the right to:

  • Access the data we hold about you.

  • Rectify (correct) any data that is wrong.

  • Ask us to Erase (delete) your data in certain circumstances.

  • Object to us processing your data.

7. Contact Us

If you have any questions about this policy or wish to exercise your rights, please contact us at:

  • Email: [email protected]

  • Address: Spithurst HUB, Spithurst Road, Barcombe, East Sussex, BN8 5EE